E-Commerce Coordinator | Maiden Home — New York City, New York

Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings. As the E-Commerce Coordinator, you will be a steward of the brand by delivering a best-in-class digital experience. The role is instrumental in maintaining and up-leveling our online storefront, which directly impacts sales and growth.

A strong candidate for this role is very detail-oriented and has an eye on the larger picture. They operate efficiently and are comfortable manipulating and deploying large datasets across Maiden Home’s e-commerce ecosystem. This is a key, cross-functional role within the organization – uniting content and commerce to engage customers and drive high-converting online shopping experiences. The ideal candidate comes to the table with an intellectual curiosity that empowers them to question existing ways of working and a growth mindset that enables them to drive improvements.

When you join the team, you’ll enter a workspace that encourages innovation, creative expression, and teamwork. The possibilities are endless, and your experience will be shaped by your performance, contributions, and drive. This role is on-site at our New York headquarters, located in the TriBeCa design district.

Responsibilities

Develop and execute Maiden Home’s e-commerce merchandising strategy in collaboration with the E-commerce Manager, such as defining product listing page categories, determining sort order, and assisting e-commerce content planning and production.
Ensure information and content is displayed accurately to reflect the best luxury brand and site experience to customers and trade members across the website and additional digital properties.
Project manage e-commerce operations, overseeing e-commerce data and content collection, organization, and publishing for all product launches and site updates.
Operate as a key collaborative partner, overseeing and executing cross-functional initiatives.
Perform regular monitoring, maintenance, and cleanup of the website to maintain active products and collections and identify and resolve site bugs, flow issues, and UX areas of improvement by refining current QA processes and procedures for the e-commerce team.
Conduct reporting and analytics; perform competitive analysis to bring ideas to the team on what other luxury brands are evolving their selling online.

Qualifications

1-2 years of professional experience at an e-commerce company.
Curiosity and a growth mindset with the instinct to seek improvement.
Outstanding attention to detail, organizational skills, and relentless follow-through.
Proven multitasking, communication (verbal and written), and collaboration skills.
Ability to prioritize and manage timelines. This role will require offsetting regular responsibilities with ad-hoc and special projects.
Works well in a dynamic team, moves with agility, and is comfortable with shifting priorities.
Very comfortable working in Excel/Google Sheets.
Experience with analytics platforms like GA4 and Posthog is a plus.
Experience with e-commerce platforms like Shopify, Magento, Commerce Cloud is required.

Benefits

Competitive compensation package.
Unlimited vacation.
Comprehensive health, vision, and dental insurance plans including complimentary memberships to One Medical and Talkspace.
Furniture placement program and exclusive pricing for team members.
Pre-tax commuter benefits.
401(k) contribution plan.
12 weeks paid parental leave.
3-week paid sabbatical after 3 years.
Strong, growing company culture, including frequent happy hours and other team-wide and company-wide events.

About Maiden Home Maiden Home is an authority in the world of luxury home furnishings. The brand designs original pieces at its New York studio, sources exquisite materials from trusted partners around the world, and works directly with distinguished artisans to bring them to life—then, it delivers them with prices and lead times that are unheard of in the furniture industry. Maiden Home’s unwavering commitment to exceptional design and quality is praised by leading interior designers and publications including Architectural Digest and Elle Decor, and it has brought the brand consistent year-over-year growth.

Maiden Home is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.

To apply, submit your resume and cover letter to [email protected].

Find more opportunities on our Maiden Home page. You're welcome to mention that you learned about this role through CALIBRE.