Area Director of Sales - Aman Nai Lert Bangkok

Join our team in Aman Nai Lert. Amid the skyscrapers of central Bangkok, Thailand’s first urban Aman hotel and residences will rise from the verdant sanctuary that is Nai Lert Park. Here, history and nature will come together to tell a new Aman story, one entwined with the exceptional legacy of Thailand’s revered Nai Lert family.

Key Responsibilities

Area Sales Execution & Conversion Oversight

• Lead the sales function for an assigned property cluster, defining strategies to drive conversion, revenue growth, and market share
• Develop and execute annual area sales plans, ensuring alignment with overall commercial objectives
• Collaborate with the Global Sales teams to ensure area sales efforts complement global partner strategies
• Focus on developing and converting local accounts, including group, and travel trade partners
• Provide market insights and performance analysis to identify emerging opportunities and competitive dynamics
• Partner with corporate and area Revenue Management and Marketing teams to align pricing, campaigns, and tactical sales initiatives that maximize conversion

Account Management & Business Development

• Oversee area account portfolios, focusing on local travel agencies, tour operators, DMCs, and group organizers
• Drive new business acquisition and strengthen relationships with key l partners to expand Aman’s presence
• Ensure groups opportunities are actively developed and converted, maintaining alignment with inventory and pricing strategies
• Collaborate with global Sales and Distribution teams to support execution of global account initiatives within the assigned region
• Conduct regular account performance reviews, adjusting strategies to improve conversion and account penetration

Conversion & Sales Excellence

• Oversee the full sales funnel from lead generation to conversion, ensuring timely and brand aligned responses to all inquiries
• Monitor inquiry response times, proposal quality, and conversion ratios, implementing action plans to close performance gaps
• Champion high-touch sales engagement standards, ensuring every client interaction reflects Aman’s luxury service ethos
• Coordinate with Revenue Management teams to ensure proposals and offers align with yield and profitability goals
• Partner with Marketing and Revenue Management to activate campaigns, tactical promotions, and trade initiatives that drive short-term revenue results

Team Leadership & Development

• Lead and mentor area and property-based sales teams, providing guidance, performance coaching, and development opportunities
• Set clear sales and service standards across the area portfolio, ensuring alignment with Aman’s commercial and brand priorities
• Partner with the Global Sales team to ensure consistent training, enablement, and adoption of global sales tools and processes
• Foster a culture of accountability, collaboration, and commercial excellence across the regional sales organization

Cross-Functional Collaboration & Governance

• Collaborate with Marketing, and Revenue Management & Distribution to ensure full alignment of tactical sales efforts and offers
• Work closely with property General Managers to ensure sales strategies and priorities are integrated into area business plans
• Serve as the primary sales liaison within the Area Commercial team, ensuring coordination with other functional leaders on forecasts, targets, and initiatives
• Participate in commercial reviews, contributing sales insights, performance updates, and opportunity analysis
• Ensure compliance with Aman’s sales governance frameworks, CRM discipline, and reporting accuracy

Commercial Oversight & Reporting

• Manage the area sales expense budget and ensure alignment with global objectives
• Review the sales team activities and performance in Salesforce weekly
• Prepare reports for corporate meetings and submit a monthly area sales performance and activity report
• Actively participate in weekly forecast calls and oversee reporting accuracy across the area portfolio

Qualifications

• 10–15 years of experience in luxury hospitality sales, including at least 5 years in a multi property, regional, or area leadership role. Experience in the area is mandatory.
• Proven success driving conversion, group sales, and partner relationship management across local and regional trade segments
• Strong commercial acumen with expertise in sales operations, revenue alignment, and cross-functional collaboration
• Experience managing sales teams and developing talent across multiple locations
• Excellent communication and presentation skills, with the ability to represent Aman across diverse markets and audiences
• Familiarity with CRM and sales performance platforms (e.g., Salesforce, Power BI, , Cvent) and proficiency in sales reporting and forecasting
• Bachelor’s degree in Business, Hospitality, or a related field; advanced commercial certification preferre

View additional career opportunities on the Aman page. Please cite Calibre Careers as your referral source.