Boutique Manager | Aman — Bangkok, Thailand

Join our team in Aman Nai Lert. Amid the skyscrapers of central Bangkok, Thailand’s first urban Aman hotel and residences will rise from the verdant sanctuary that is Nai Lert Park. Here, history and nature will come together to tell a new Aman story, one entwined with the exceptional legacy of Thailand’s revered Nai Lert family.

Role We are looking for an experienced Aman Boutique Manager to oversee the daily operations of our store. You will be the one to ensure excellence in boutique operations and guest service. The goal is to manage our store in ways that boost revenues and develop the business.

Responsibilities

Oversee all store operations and allocate responsibilities to colleagues effectively.
Supervise, mentor, and inspire colleagues to achieve optimal performance and deliver outstanding service.
Manage and monitor the store’s budget, ensuring cost-effectiveness and operational efficiency.
Track stock levels and purchasing activities, keeping them within allocated budgets.
Handle customer complaints with professionalism to maintain the store’s strong reputation.
Conduct routine inspections and promptly address any operational issues.
Plan and coordinate in-store promotional events and visual displays.
Keep up to date with market trends to identify areas for store improvement.
Analyse sales and revenue reports to support accurate forecasting.
Ensure the store consistently complies with all relevant legal, health, and safety regulations.

Requirements

Minimum 5-7 years’ experience in a similar role preferably in luxury goods industry.
Good leadership and people management skills with relevant retail operations knowledge.
You must have the legal right to work in Thailand.
Proficiency in English and Thai both written and verbal is essential.
Experienced in using Opera PMS/ ORS.
Excellent in interpersonal and communication skills.
Ability to drive the team to achieve revenue target.
A self-motivated, results-driven, and proactive professional with a passion for continuous improvement
A team-oriented attitude.

Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.

Access to our Training Platform
Discount on F&B Outlets
Discount on Aman Retail
Meal and Coffee breaks while on duty
Uniform

If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to join us on our journey.

Welcome Since its inception in 1988, Aman Group has strategically evolved, transitioning from a collection of intimate resorts into a pioneering force across the realms of hospitality, residences and experiences including Aman Essentials and Aman Interiors.

We invite you to join us in our pursuit of unparalleled service. We believe that the environments and experiences we create can only be brought to life through our people: the heartfelt attention to detail, the welcoming smiles, and the love and passion for creating a sense of belonging. When you join Aman Group, you join a family.

Find more opportunities on our Aman page.

You're welcome to mention that you learned about this role through CALIBRE.