Client Engagement Officer - South Korea | Aman — Seoul, South Korea

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.

Aman is creating the world’s ultimate luxury lifestyle brand, one defined by transformative hotels, residences, experiences, and products. Our vision is brought to life by extraordinary talent, extraordinary design, and extraordinary places.

We are now seeking a Client Engagement Officer to represent Aman Residences in Seoul. This role is ideal for a poised, service-led professional who thrives in ultra-luxury environments and understands the expectations of high-net-worth clientele. You will be the first impression of Aman for prospective homeowners, ensuring every interaction is warm, elegant, and flawlessly executed.

Key Responsibilities

Deliver a personalised, discreet, and refined welcome to clients, prospects, and key stakeholders across hosted spaces.
Manage client scheduling, greetings, and concierge-style coordination for viewings and appointments.
Anticipate and prepare for client needs—including amenities, gifts, refreshments, and transportation.
Support the sales team with meeting preparations, presentation materials, and appointment coordination.
Maintain accurate client records, ensuring timely follow-ups, CRM updates, and lead tracking.
Ensure hosted spaces are always presentation-ready, maintaining an elegant and pristine environment.
Coordinate with internal teams (housekeeping, F&B, operations) to uphold luxury standards in ambience, scenting, lighting, and floral design.
Manage inventories of branded materials and refreshments to ensure consistency and availability.
Provide on-the-ground support for regional private events, VIP experiences, and invitation-only viewings.
Assist with administrative coordination including data entry, filing, vendor liaison, and preparation of sales kits and materials.

Requirements

3–5 years’ experience in luxury hospitality, premium real estate, concierge services, or client-facing roles with HNW clientele.
Strong understanding of ultra-luxury service standards, cultural sensitivity, and confidential protocols.
Demonstrated ability to handle sensitive information with absolute discretion and professionalism.
Excellent interpersonal and written communication skills.
Fluency in Korean and English; proficiency in Mandarin or Japanese is an advantage.
Impeccable grooming, polished presentation, and a calm, refined presence.
High level of detail orientation and organisational skills, with the ability to multitask gracefully.
Proficiency in administrative and digital systems, including MS Office, PowerPoint, and CRM tools.
Proactive, responsive, and comfortable operating in fast-paced, high-expectation environments.
A team-oriented mindset aligned with Aman’s values of individuality, ownership, exploration, and community.

About the Benefits Aman Group offers competitive benefits including exciting international career growth in a company that is expanding rapidly.

If you are ready to take on the challenge of shaping the future of this unique property and creating unforgettable guest experiences, we invite you to apply to join our team

View additional career opportunities on the Aman page. Please cite Calibre Careers as your referral source.