Manager, Information Technology

Job Duties

• Provide technical helpdesk support for all end-users, troubleshooting hardware, software, and general system issues.
• Support daily IT operations, including the setup, maintenance, and administration of core infrastructure (network, server, security, POS and CCTV systems).
• Assist with the implementation of IT projects across various internal teams.
• Assist in project implementation for various teams within the IT department.
• Provide remote IT support and coordination for overseas office.
• Participate in the deployment of in-house web applications and web services.
• Carry out system testing, data migration, documentation and user training.
• Perform any other ad-hoc duties as assigned.
• Familiar with retail business and POS systems is essential.
• Familiar with e-commerce systems and loyalty programmes is essential.
• Hands-on experience in Python, Liquid, PHP, MySQL, JavaScript, JSON, and web development tools.
• Hands-on experience in server administration of Linux operating system, Windows and Mac systems.
• Hands-on experience in Amazon and Microsoft Azure cloud services.

Requirements

• Bachelor’s degree in Computer Science or IT related disciplines
• At least 5 years of working experience, preferably in the fashion retail industry
• Strong organizational and communication skills
• Good command of both spoken and written English, Cantonese and Mandarin
• Immediate available is preferred
• Candidates with less experience will be considered as Assistant Manager

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