Planning and Operations Manager | CLOT — Hong Kong SAR, China

The Planning and Operations Manager is the critical engine that drives the financial and operational success of the brand. This role is responsible for managing inventory levels, forecasting demand, and, most importantly, acting as the operational hub for all product launches. You will be the central point of coordination, ensuring all teams are informed, aligned, and progressing according to a master timeline to guarantee a seamless introduction of new products to the market. The ideal candidate is highly organized, proficient in analytics, and an excellent communicator.

Key Responsibilities:

1. Inventory Planning & Analysis:

Develop and execute pre-season and in-season sales and inventory plans for specific product inline capsules and collaboration capsules.
Manage the Open-to-Buy (OTB) for assigned categories, ensuring alignment with financial targets.
Conduct weekly and monthly in-season performance analysis, tracking bestsellers, slow-movers, and overall sell-through rates.
Create and recommend strategies for markdowns, promotions, and transfers to maximize sell-through and profitability.

2. Cross-Functional Launch Management:

Serve as the operational nexus for all product launches, ensuring seamless coordination between Design, Marketing, Merchandising, and Logistics teams from concept to delivery.
Develop and maintain a comprehensive, cross-functional launch calendar, tracking key milestones and dependencies to ensure all teams are synchronized and projects remain on schedule.
Lead weekly launch meetings to communicate status updates, align on priorities, and proactively identify and resolve bottlenecks (e.g., production delays, sample availability, website updates).
Ensure inventory and system readiness by coordinating with the warehouse to confirm product is received, processed, and accurately reflected in the system ahead of the go-live date.
Facilitate key handoffs, such as managing the sample process for marketing photo shoots, ensuring teams have the correct product with enough time to execute campaigns.

3. Demand Forecasting & Allocation:

Create size-level sales forecasts to inform production and allocation strategies.
Execute the initial allocation of inventory to stores and e-commerce fulfillment centers based on historical performance and sales trends.
Continuously monitor store-level inventory and execute regular replenishment transfers to balance stock.

4. Supply Chain & Operational Support:

Liaise with production team to track order status, confirm delivery timelines, and communicate any changes to cross-functional partners.
Work closely with the logistics and warehouse teams to ensure smooth receipt of goods and resolve any operational issues.
Maintain accurate data within the company's inventory system.

5. Reporting & Communication:

Generate and distribute weekly business reports on sales, inventory, and launch readiness KPIs.
Provide clear, timely, and proactive communication to all stakeholders on launch status, inventory arrival dates, and potential risks to the timeline.

Qualifications and Experience:

Bachelor’s degree in Business, Finance, Supply Chain Management, or a related field.
5+ years of experience in inventory planning, demand planning, or allocation within the fashion/apparel industry.
Hands-on experience managing an Open-to-Buy (OTB) and working with planning and allocation systems.
Proven experience successfully coordinating complex, cross-functional product launches.
High proficiency in Microsoft Excel is essential. Experience with ERP systems (e.g., Netsuite, SAP) is a strong plus.
Strong understanding of retail math and key financial metrics (e.g., GMROI, IMU, Sell-Thru).

Ideal Candidate Profile:

Analytical & Detail-Oriented: Loves working with data and has a keen eye for spotting trends and discrepancies.
Proactive & Problem-Solving: Doesn't just identify problems; brings potential solutions to the table. Excels at mitigating risk.
Excellent Communicator: Ability to clearly articulate complex operational concepts to both creative and commercial teams.
Highly Organized: Expert at juggling multiple priorities and critical calendars in a fast-paced environment. A natural project coordinator.
Collaborative Team Player: Builds strong relationships and thrives as the central point of contact for many teams.
Passionate about Retail & Fashion: Has a genuine interest in the industry and understanding of what drives consumer purchases.

Interested parties please email full resume with current & expected salary, and date available by clicking "APPLY NOW".

All applications received will be solely served for recruitment purpose. Applicants who are not contacted within six weeks should consider their application as unsuccessful. The personal data of unsuccessful candidates collected for this recruitment exercise will be kept for six months from its completion and thereafter destroyed. Information provided will be used for recruitment and appointment purposes only. Clot Co. Limited will handle all personal data confidentially in accordance with the principles laid down in the Personal Data (Privacy) Ordinance.

View additional career opportunities on the CLOT page. Please cite Calibre Careers as your referral source.