Store Manager
Lee Mathews is an established and respected Australian fashion brand with a unique luxury aesthetic that is loved for its wearability, using custom designed prints & sustainable fabrications.
We have an exciting opportunity to join the Lee Mathews team as manager of our beautiful Mosman store. We are seeking a highly motivated individual with exceptional customer service standards to lead our Mosman team and successfully drive store performance.
About us Australian brand Lee Mathews delicately weaves colour, texture and prints into sophisticated and refined seasonal collections. Inspired by the interests of the founder, Lee, prints and textiles are derived from her love of art, silhouettes from her passion for architecture and colour palettes from her vast library of books and travel.
About the role Reporting to the National Retail Manager, you will be responsible for all aspects of the management of the Mosman store, achievement of sales through exceptional customer service and the building of a loyal customer base. Generous salary and benefits are offered to the successful applicant.
This role will include, but is not limited to
- Cultivating local relationships with customers, VIPs & other retailers
- Assisting customers in store
- Providing an inspiring and welcoming atmosphere in store
- Answering phone and email enquiries
- Striving to achieve sales targets and company KPIs
- Reporting daily, weekly and monthly
- Motivating and driving staff performance
- Managing store staff: both full-time & part-time
- Maintaining stock management
- Managing store financials and controlling costs
- Ensuring the store aesthetics are always at their best
- Working closely with HO in optimising store marketing strategy
- Assisting in the administration & execution of in-store events
- Strategizing business ideas that assist the growth of your store and the business
Requirements for the role
- Experience in high-end retail management
- Exceptional customer service
- Experience in growing and nurturing a customer base
- Exceptional presentation standards
- Exceptional verbal & written communication skills
- Understanding of the Lee Mathews brand & aesthetic
- Understanding of the customer demographic
- Ability to interact with all departments within the company
- Highly-motivated and driven in your role
For further enquiries about the role or to submit an application please contact [email protected]
Find more opportunities on our Lee Mathews page.
You're welcome to mention that you learned about this role through CALIBRE.