Manager of Brand Operations

Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings.

As the Manager of Brand Operations, you will lead the day-to-day management of our Brand team—including responsibility for budget, prioritization, project management, production, resource coordination, cross-functional collaboration, and KPIs. Partnering with the Brand team and reporting to the Senior Director, Brand, this role will be accountable for executing brand initiatives flawlessly and ensuring that the needs of the business are met. An ideal candidate has strong business acumen to manage brand projects against our company strategy and is a master of the brand and marketing process.

This is a unique opportunity to join a brand that is primed for its next stage of growth—with a proven competitive advantage in its ability to attract, motivate, and retain top talent across a range of disciplines. At Maiden Home, you’ll find a workspace that encourages innovation, creative expression, and teamwork, and your experience will be shaped by your performance, contributions, and drive.

This role is located at our New York headquarters, in the TriBeCa design district.

Responsibilities

• Manage brand projects from brief to delivery, including brand campaigns, collection launches, photoshoots, retail events and activations, and other brand marketing initiatives.
• Collaborate with the Senior Director, Brand, and requesting teams in setting project timelines, ensuring all departments stay on track for delivery, and working closely with partnering teams to consistently offer clear communication of project details.
• Manage brand budget: prepare and maintain monthly and year-end estimates and actuals, initiate and manage orders and invoice approval.
• Manage freelancer and vendor relationships, including but not limited to, information gathering, shot lists, schedules, budgets, talent booking, contracts, and delivery specs.

Job Qualifications

• Oversee workflow management system and tools.
• Consistently elevate the infrastructure and operations of the brand department to increase timeliness and communications, while supporting the brand development process.
• Have an awareness of brand workload(s) and project deadlines with the ability to shift and balance priorities according to business and brand needs.
• Oversee brand feedback and approvals in collaboration with cross-functional teams (Creative, Product, Operations, and Sales).
• Lead weekly status meetings with various departments, prepare annual timeline of projects/events, and track each for deliverables on schedule in partnership with the Sr Director, Brand.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of experience working in project management in marketing, communications, or creative services.
• Strategic and creative thinker with a passion for luxury brand strategy, brand positioning, and brand marketing.
• Experience building scopes of work, writing project briefs, developing campaign and production schedules.
• Experience managing brand marketing campaigns, production, activations, and projects.
• Proven skills in managing large integrated marketing campaigns alongside a full brand and creative team.
• Ability to engage key stakeholders and gain support by making a compelling case.
• Commitment to ownership and accountability for proper planning, oversight, and execution of brand initiatives.
• Extremely organized and detail-oriented with the ability to create and stick to timelines, while driving best practices on process.
• Proficient in PM software (PM certification is a plus), Google Workspace, Excel, & Slack, and enjoy working in a fast-paced and ever-changing environment.

Benefits

• Competitive compensation package.
• Unlimited vacation.
• Comprehensive health, vision, and dental insurance plans including complimentary memberships to One Medical and Talkspace.
• Furniture placement program and exclusive pricing for team members.
• Pre-tax commuter benefits.
• 401(k) contribution plan.
• 12 weeks paid parental leave.
• 3-week paid sabbatical after 3 years.
• Strong, growing company culture, including frequent happy hours and other team-wide and company-wide events.

About Maiden Home Maiden Home is an authority in the world of luxury home furnishings. The brand designs original pieces at its New York studio, sources exquisite materials from trusted partners around the world, and works directly with distinguished artisans to bring them to life—then, it delivers them with prices and lead times that are unheard of in the furniture industry.

Maiden Home’s unwavering commitment to exceptional design and quality is praised by leading interior designers and publications including Architectural Digest and Elle Decor, and it has brought the brand consistent year-over-year growth.

Maiden Home is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.

To apply, submit your resume and cover letter to [email protected].

Find more opportunities on our Maiden Home page. You're welcome to mention that you learned about this role through CALIBRE.