Manager, Brand Operations

Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings.

Role Overview As the Manager of Brand Operations, you will lead the day-to-day management of our Brand team, including responsibilities for budget, prioritization, project management, production, resource coordination, cross-functional collaboration, and KPIs. Partnering with the Brand team and reporting to the Senior Director, Brand, this role will be accountable for executing brand initiatives flawlessly and ensuring that the needs of the business are met. An ideal candidate has strong business acumen to manage brand projects against our company strategy and is a master of the brand and marketing process.

This is a unique opportunity to join a brand that is primed for its next stage of growth, with a proven competitive advantage in attracting, motivating, and retaining top talent across various disciplines. At Maiden Home, you’ll find a workspace that encourages innovation, creative expression, and teamwork, where your experience will be shaped by your performance, contributions, and drive.

Location This role is located at our New York headquarters, situated in the TriBeCa design district.

Responsibilities

• Manage brand projects from brief to delivery, including brand campaigns, collection launches, photoshoots, retail events and activations, and other brand marketing initiatives.
• Collaborate with the Senior Director, Brand, and requesting teams to set project timelines, ensuring all departments stay on track for delivery, and maintain clear communication of project details.
• Manage the brand budget: prepare and maintain monthly and year-end estimates and actuals; initiate and manage orders and invoice approval.
• Manage freelancer and vendor relationships, including information gathering, shot lists, schedules, budgets, talent booking, contracts, and delivery specs.

Job Qualifications

• Oversee workflow management systems and tools.
• Continuously elevate the infrastructure and operations of the brand department to increase timeliness and communication while supporting the brand development process.
• Maintain awareness of brand workloads and project deadlines, with the ability to shift and balance priorities according to business and brand needs.
• Oversee brand feedback and approvals in collaboration with cross-functional teams (Creative, Product, Operations, and Sales).
• Lead weekly status meetings with various departments, prepare an annual timeline of projects/events, and track deliverables in partnership with the Senior Director, Brand.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of experience in project management in marketing, communications, or creative services.
• Strategic and creative thinker with a passion for luxury brand strategy, brand positioning, and brand marketing.
• Experience in building scopes of work, writing project briefs, and developing campaign and production schedules.
• Proven skills in managing large integrated marketing campaigns alongside a full brand team and creative team.
• Ability to engage key stakeholders and gain support by making a compelling case.
• Commitment to ownership and accountability for the planning, oversight, and execution of brand initiatives.
• Extremely organized and detail-oriented with the ability to create and adhere to timelines, while driving best practices on process.
• Proficient in PM software (PM certification is a plus), Google Workspace, Excel, and Slack; enjoys working in a fast-paced, ever-changing environment.

Benefits

• Competitive compensation package.
• Unlimited vacation.
• Comprehensive health, vision, and dental insurance plans, including complimentary memberships to One Medical and Talkspace.
• Furniture placement program and exclusive pricing for team members.
• Pre-tax commuter benefits.
• 401(k) contribution plan.
• 12 weeks paid parental leave.
• 3-week paid sabbatical after 3 years.
• Strong, growing company culture, including frequent happy hours and other team-wide and company-wide events.

About Maiden Home Maiden Home is an authority in the world of luxury home furnishings. The brand designs original pieces at its New York studio, sources exquisite materials from trusted partners globally, and works directly with distinguished artisans to bring them to life—delivering them with prices and lead times that are unprecedented in the furniture industry.

Maiden Home’s unwavering commitment to exceptional design and quality is praised by leading interior designers and publications, including Architectural Digest and Elle Decor, contributing to consistent year-over-year growth.

Maiden Home is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.

Find more opportunities on our Maiden Home page. You're welcome to mention that you learned about this role through CALIBRE.