Client Advisor

Since our inception in 2017, PURPLE has been on a mission to redefine denim culture. Blending industrial design, streetwear, and luxury fashion, we've curated a collection of men’s denim and luxury basics that transcend trends. At PURPLE, we take pride in challenging conversions through design that is grounded in a contemporary spirit and timeless quality. We are a vibrant collective of creative minds who are passionate about fashion and pushing boundaries.

Your Role At PURPLE we're not just crafting clothing, we're shaping experiences. The Senior Sales Advisor serves as a senior retail associate, leading the retail floor with selling initiatives, providing feedback to the team, and enhancing the overall customer experience. They assist the Store Manager or Assistant Store Manager in opening and closing duties and leadership duties as they arise. Additionally, they support general store operations, community management, and store-level marketing.

Responsibilities

• Lead by example, providing exceptional customer service and product knowledge.
• Deliver superb service to clients.
• Achieve and exceed individual and team goals.
• Handle customer inquiries, complaints, and returns, ensuring prompt resolution and customer satisfaction.
• Stay informed about products, trends, and initiatives.
• Participate in staff training and store events as required.
• Take on additional tasks and projects as assigned by store management as needed.

Qualifications

• 4+ years’ retail experience in a luxury environment.
• Passion for fashion, music, and art.
• Demonstrate a proven history of exceeding both individual and store targets.
• Critical and solution-oriented thinker.
• Strong customer service and sales skills.
• Positive, passionate, and authentic.
• Team-oriented and willing to collaborate.
• Results-oriented with high standards for self and team.
• Open to learning and responsive to feedback.
• Flexible schedule, including weekends, evenings, holidays, and special events.
• Ability to lift 30 lbs.

Perks and Benefits

• Competitive salary.
• Opportunities for professional development.
• Extended health, vision, and dental coverage.
• Generous employee discount program.

We prefer all full-time employees to have open availability.

If you are a vibrant individual with a passion for luxury retail, we invite you to join our team and contribute to the success of PURPLE. To apply, please submit your resume detailing your relevant experience for this role.

We are an equal opportunity employer; all employment is decided based on qualifications and business needs. We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted.

View additional career opportunities on the PURPLE Brand page. Please cite Calibre Careers as your referral source.