Retail Operations Coordinator

Your tasks

• Proactive support of the Store Manager and acting as their direct representative in their absence
• Active involvement in all day-to-day store operations and organizational tasks
• Co-responsibility for staff scheduling, planning and controlling store processes, as well as preparing reports and evaluations
• Dedicated sales of TASCHEN publications, including Collector's Editions and art prints with a strong focus on creating outstanding buying experiences
• Building, maintaining, and expanding our customer base and actively acquiring new clients
• Providing excellent, service-oriented customer care with a passion for art, culture, and high-quality books
• Supporting the Store Manager in leading and motivating the team
• Organizing and coordinating in-store events such as book signings, product presentations, and author talks
• Overseeing stock levels, placing orders, conducting regular inventories, and ensuring optimal product availability
• Ensuring the store maintains a clean, well-presented, and welcoming appearance at all times

Your profile

• Experience in a similar position, ideally in premium retail; experience in art, culture, or design-related fields is a plus
• Passion for selling, excellent communication skills and a natural ability to engage with customers
• Entrepreneurial spirit, a hands-on mentality and a high level of responsibility
• Excellent organizational and coordination skills, with an independent, structured working style
• Very good spoken and written English skills and other languages are a plus
• Positive attitude, strong team spirit, and a smart, confident appearance
• High degree of flexibility, reliability, and motivation
• Genuine enthusiasm for art, photography, design, and TASCHEN's publishing program
• Solid MS Office skills

We offer

• A creative, inspiring work environment with room to contribute your own ideas
• An international company culture with flat hierarchies and short decision-making processes
• A varied role within a passionate, dynamic team in one of the world's most exciting locations
• The opportunity to work with extraordinary products and unique publications

View additional career opportunities on the TASCHEN page. Please cite Calibre Careers as your referral source.