VIP Stylist & Client Operations Associate
About TheRealList TheRealList is a high-end vintage company dedicated to curating and showcasing the finest vintage fashion pieces. Our mission is to celebrate and revive timeless fashion, connecting connoisseurs with iconic and unique vintage items.
About the Role We are seeking a motivated and detail-oriented VIP Stylist & Client Operations Associate to join our team. This role offers an exciting opportunity to help manage relationships with A-list celebrity stylists and their clients to deliver a seamless VIP customer experience, in addition to helping build out our B2B wholesale partnerships. The ideal candidate will work closely with our co-founders to manage and scale our existing relationships while also proactively acquiring new clients and wholesale accounts. The operations associate will be responsible for all inventory management and logistics related to VIP stylist, press, and wholesale order fulfillment, as well as supporting e-commerce order fulfillment and day-to-day tasks as needed. This position is a full-time role designed for passionate fashion professionals with at least 3 years of fashion operations and client relations experience, preferably bringing their own client book and sales track record.
Responsibilities
- Manages the VIP stylist/wholesale sales strategy, driving performance and cultivating key relationships and accounts.
- Helps manage the entire stylist/wholesale channel, including sales planning, oversight, and expanding client relationships.
- Develops and implements strategies for account growth, using data insights to identify new opportunities.
- Establishes and nurtures senior-level partnerships with clients, proactively identifies and takes initiative in areas for growth, and negotiates deals.
- Drives revenue growth by leading the team in achieving sales targets and scaling partnerships.
- Executes day-to-day responsibilities efficiently, ensuring smooth client operations and order fulfillment.
- Maintain VIP stylist contacts and relationships, including updating contact lists and organizing events; write polished and impactful communications for professional correspondence.
- Fulfill and inspect pulls/orders, ensuring accuracy and quality. Prepare customer pulls and shipments with care and precision.
- Maintain accurate inventory records, optimize storage, and update product listings.
- Inspect and manage product quality. Manage repairs and dry cleaning.
- Support team members, take product measurements, assist with project managementctasks, and handle ad hoc duties like running errands. Maintain an organized and efficient workspace.
Qualifications
- 3+ years experience in fashion operations and VIP client relations experience.
- Brings an existing client book and sales relationships (preferred).
- Outstanding attention to detail, organizational skills, and consistent follow-up.
- Proven multitasking, excellent communication (verbal and written), and collaboration skills.
- Ability to prioritize and manage timelines. This role will require offsetting regular responsibilities with ad-hoc and special projects.
- Highly collaborative with experience building constructive and effective cross-functional and external relationships.
- Passionate about luxury fashion and celebrity styling, with strong instincts around trends and pop culture.
- Ability to work full-time and in-person during standard work hours.
- May be required to work beyond the regular schedule as needed to fulfill the responsibilities of the role, including nights and weekends.
Benefits
- Comprehensive health, vision and dental insurance coverage.
- Commission on sales generated through your own connections and client book.
- Potential for growth and advancement within the company.
To apply, please send your resume and cover letter to [email protected].
Find more opportunities on our TheRealList page. You're welcome to mention that you learned about this role through CALIBRE.